Streaming Media
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Old Hollywood got Wall Street’s memo: “Do whatever it takes
to do what Netflix is doing.” And finally, the studios have begun making money
from streaming.
With the exception of NBCUniversal, the biggest legacy
media companies all reported a profit from their direct-to-consumer (DTC)
businesses in Q3 2024. They got there by variously writing down or shedding cable
assets, slashing jobs, hiking prices, policing password-sharing, improving
bundled offerings, and putting the full focus of their business strategy into
online.
In “The Next Big Arenas of Competition” report, consultant
firm McKinsey & Co., belatedly perhaps, projects that the video streaming
industry will grow to $510 billion (even $1 trillion) worldwide by 2040. In
addition, it forecasts that the number of global households that stream video
will increase from 670 million in 2022 to 1.4 billion in 2040. This compares
with predictions from Ampere Analysis that SVOD subscriptions will grow from
1.8 billion globally at end of 2024 to pass $2 billion by 2029, by which time
worldwide revenue will top $190 billion.
Behind those numbers are some variable factors, such as the
pace of growth in developing countries, the shift from cable fees to streaming
ones, and higher-priced subscriptions from bundled offerings.
FREE STREAMING ON THE RISE
“Ads are the new revenue multiplier,” McKinsey & Co.
states in its report. Indeed, as the number and range of streaming services
proliferate, a form of market saturation has begun to kick in. In its “Global
Entertainment & Media Outlook 2024–2028” report, PwC has global OTT video
subscriptions rising to 2.1 billion in 2028 from 1.6 billion in 2023, but
global average revenue per OTT video subscription hardly moving from $65.21
million in 2023 to $67.66 million in 2028.
As subscription revenue growth levels off, global AVOD
revenue will continue to grow at a compound annual growth rate (CAGR) of 14.1%,
charts PwC. By 2028, advertising will account for about 28% of global streaming
revenues, an increase from 20% in 2023.
Advertising is now the biggest revenue earner in online
video, according to Omdia figures. By 2029, SVOD revenues will be at $185
billion compared to premium AVOD at $141 billion, with TikTok not far behind at
$100 billion. But online video advertising will be the number-one source of
revenue by far, as Omdia projects it will rake in $362 billion globally.
In 2024, the media and entertainment market topped $1
trillion, driven by the huge growth in streaming video. Omdia data marks online
video as the biggest chunk ($392 billion), followed by traditional TV ($327
billion), games (sizable at $220 billion), music ($44 billion), and theatrical
($36 billion). By 2026, there will be more homes watching free and free
ad-supported content online than via broadcast television globally.
Omdia figures show that by 2029, 44% of people will have
both pay TV and SVOD, but the number of homes watching only pay TV will have
declined dramatically to 30%, while those watching only SVOD will have risen
above a quarter of all households. “The switch to online is clear,” says Maria
Rua Aguete, Omdia’s senior research director for media and entertainment. “The
pay TV bundling strategies of service providers have pushed the pay TV only
home into sharp decline.”
YouTube officially became the largest streaming TV platform
when, in July 2024, it was the first to surpass 10% of total viewing in
Nielsen’s Gauge report. In the U.K., more than 9 in 10 online adults use the
service, according to regulator Ofcom’s “Online Nation 2024” report.
SVOD FATIGUE
And yet, there is also evidence of streaming fatigue and an
industry approaching peak SVOD stacking. Deloitte forecasts that after seeing a
high in 2024 with four services in the U.S. and a little over two in Europe,
“SVOD stacking has reached its limit and will start declining in 2025.”
Deloitte predicts a resurgence of aggregation, in which telcos, pay TV
platforms, and tech platforms will consolidate multiple content sources into
single offerings, similar to the traditional model of pay TV providers. This
pivot may reduce costs and create a more sustainable streaming ecosystem. “This
shift from a promising, user-centric model to a complex, fragmented experience
has created a call for a return to aggregation, echoing the simplicity and
accessibility that initially drove the streaming revolution,” says Kevin
Westcott, Deloitte’s global telecommunications and media and entertainment
(TM&E) sector leader. “We now expect to see a new era of streaming, one
that prioritises user experience and innovation. The future of AI-powered
streaming lies in platforms that can anticipate individual preferences, deliver
tailored
content, and blur the lines between traditional viewing and interactive
experiences.”
Hub Entertainment Research senior consultant Mark Loughney
predicts that at least one “second-tier streaming service—Max, Paramount+, or
Peacock—will cease to exist as a standalone platform in 2025. Instead, it may
merge with another streamer to form a new service or be acquired by a deep-pocketed
suitor and combined with other video offerings.”
From 2025 and beyond, international streamers will
increasingly look to Asia-Pacific for growth. India is cited by Ampere Analysis
as a target for Netflix. “India was Netflix’s second-largest subscriber growth
market in 2024, and the company has barely scratched the surface there in
terms of growth potential,” says Ampere Analysis research manager Maria
Dunleavey.
PwC thinks India will be the world’s fastest-growing online
video market in the next 5 years and is “ripe for consolidation,” with around
101 million paid subscribers and 58 OTT platforms, about half of which are
regional players operating in local languages. In addition, Warner Bros.
Discovery opened its Global Capability Centre in Hyderabad, India, in
September 2023.
STATE OF THE STREAMERS
So, what were the trajectories of the major streaming
services in 2024, and where do they stand with 2025 now underway?
Warner Bros. Discovery
Warner Bros. Discovery ended Q3 2024 with 110.5 million
global streaming subscribers, including for Max and Discovery+. It also had a
DTC profit gain of $289 million, which includes its streaming and premium pay
TV services, compared with a $111 million profit in 2023. CEO David Zaslav
pointed to the continuing international rollout of Max, which is now in 72
markets. The gain of 7.2 million users in Q3 2024 was the largest-ever
quarterly growth in subscribers since the launch of its flagship streamer.
However, Warner Bros. Discovery took a midyear $9 billion
write down on the value of its basic cable portfolio, which includes CNN and
TNT, precipitating a division of legacy from streaming assets that comes into
force later this year.
Paramount
In July 2024, Paramount Global announced a merger of
Paramount with Skydance Media. This two-step deal, in which Sony was a
potential suitor, ended with Skydance Media paying $2.4 billion for Paramount
parent National Amusements and merging with Paramount to create “the new
Paramount.” Skydance Media CEO David Ellison plans technical improvements to
Paramount+, including in the recommendation engine to increase time spent on
the platform and to reduce churn. A month later, Paramount Global took a $6 billion
write down in value for its cable channels, including MTV, Nickelodeon, and
Comedy Central.
Paramount+ reached 72 million subscribers by the end of
2024, and the company’s DTC segment, which includes Pluto TV, rose $287 million
year over year to hit $49 million in profit. Paramount ended the year still
$211 million in the red, but that represents a marked improvement on its $1
billion in losses a year earlier.
Disney
Disney earned $321 million from its streaming business in
Q4 2024. It ended the fiscal year with 174 million Disney+ and Hulu
subscriptions, with 37% in the U.S. and about 30% globally on an ad-supported
tier. The company predicts $1 billion in operating earnings from streaming for
2025.
Since launching Disney+ in 2019, the business has lost more
than $11 billion, and the company said that its operating margin in streaming
won’t reach 10% until 2026, according to Fortune. “Disney is all in on
streaming, positioned for a digital future that mitigates traditional TV
woes,” says Bloomberg analyst Geetha Ranganathan.
“Disney believes it has turned a corner, laying out positive
forecasts for the next two years, featuring annual, double-digit [earnings per
share] growth,” according to Enders Analysis. “Streaming is now reliably
profitable, although its low and generally inert [average revenue per user]
will inevitably have to be stoked by more price rises.”
Disney’s finances were assisted by writing down $584 million
in its entertainment linear networks during Q4 2024. That followed a $721
million write down in entertainment and international sport linear assets in
Q4 2023.
In fiscal Q2 2024, Disney’s DTC business returned a $47
million operating profit. Ampere Analysis’ Guy Bisson hails this as “a huge
milestone” for the company and for the entire studio streaming ecosystem. “Of
all the studios, Disney was the only major to go ‘all in’ on streaming, pulling
back key content for its streaming platform, massively reducing licensing to
third parties and closing a number of its international thematic linear
channels,” he says. “As a result, managing the decline of its traditional
business and the transition of its revenue streams to streaming was make or
break for the entertainment division. … [A]s with other studios (and linear
channel businesses around the world), Disney’s linear business is in fairly
sharp decline. … There is no going back from here.”
February 2024’s news of Disney’s $1.5 billion investment in
Epic Games highlighted the competition gaming poses to TV among young viewers
and, according to Hub Entertainment Research, “a massive opportunity for media
companies to leverage their IP in a rapidly growing space.”
Netflix
In Q3 2024, Netflix had 282.72 million accounts globally, a
year-on-year growth of 14.4%. Its advertising-supported tier alone now reaches
70 million monthly active users, with more than half of new sign-ups opting for
the plan. Revenues grew 15% year on year to $9.83 billion, while net income was
$2.36 billion, with forecasts of $43–$44 billion total revenues in 2025.
Notably, the company moderated expectations for its ad tier,
stating in its Q3 2024 shareholder letter that “we don’t expect ads to be a
primary driver of our revenue growth in 2025. The near-term challenge (and
medium-term opportunity) is that we’re scaling faster than our ability to
monetise our growing ad inventory.”
Unsurprisingly, Netflix has the best monthly churn rate of
the eight premium SVOD services in the U.S. and Canada, fluctuating between
1%–3% in the last 2 years, according to Parrot Analytics’ Streaming Metrics.
This is well below the industry average, which is about 5%.
Parrot Analytics’ Brandon Katz attributes this to first-mover advantage (in
which customers have developed habitual usage patterns over the last 15 years),
compelling content, and a high-quality user experience and interface. “The
company invested immense resources into its technology (Jake Paul vs. Mike
Tyson buffering issues notwithstanding) and it shows. This is particularly true
on a macro scale in which Netflix has always emphasised being platform
agnostic, i.e. compatible with all devices.”
Netflix released the second season of Korean-language
hit Squid Game on Dec. 26, 2024, a weekafter the official
video game adaptation, Squid Game: Unleashed, rolled out. “It’ll be
the largest television show globally for weeks,” predicted Gareth Sutcliffe,
head of gaming for Enders Analysis. “When that launches, it will be absolutely
massive, and they’re shipping a game simultaneously. I think that’s really
aggressive, and I think that that’s really incredibly clever.”
Amazon Prime Video
Amazon shared in April 2024 that Prime Video has 200 million
monthly users. That said, January 2024’s launch of an ad-supported tier, making
all members default to ad-supported users, turned Prime Video into the
industry’s largest ad-supported platform literally overnight.
In November 2024, Amazon announced the closure of FAST
channel Freevee in a move aimed at bolstering Prime Video. Assuming all
Freevee content is moved to Prime Video, it will now offer more than 30,000
titles. This is fewer than Tubi and Roku but far more than Netflix, which
carries 9,200 films and TV series in the U.S., according to Ampere Analysis’
title-tracking Analytics service.
“The upsell opportunity is clear,” according to Ampere
Analysis’ Orina Zhao. As of November 2024, 44% of Freevee viewers in the U.S.
don’t yet subscribe to Prime Video, with further data suggesting that Amazon
might have an addressable audience of up to 21.8 million domestic users who
currently access only its free content. “In the context of the wider subscription
market slowdown, this represents a significant opportunity for Prime Video to
target and sign up new subscribers,” says Zhao.
BIG MEDIA EXODUS FROM CABLE
Comcast cut the cord from its own cable networks in November
2024, the first major studio to sign away its linear TV assets for a future
almost entirely based on streaming. It will spin off most of its cable
television networks into a separate publicly traded company named SpinCo.
Though not unexpected, Hub Entertainment Research says that this is “a seismic
shift in the foundation of the TV ecosystem.” According to Parrot Analytics’
Katz, “The reality is that the rapid decline of pay-TV has become an untenable
albatross on the share price of most legacy media companies.”
This move was followed in December with the previously
mentioned, similar Warner Bros. Discovery restructuring that’s scheduled to be
completed by mid-2025. Both sets of cable divisions are profitable but in
decline. Comcast’s prospects are considered to be more positive.
SpinCo includes MSNBC, CNBC, the USA Network, E!, and the
Golf Channel. Over the 12-month period that ended Sept. 30, 2024, SpinCo assets
generated approximately $7 billion in revenue across 70 million households,
making it attractive for investment or sale. Observers believe the odds are
less favourable to Warner Bros. Discovery because it needs the cash from its
Global Linear Networks division to pay down the heavy debt it took on when
Discovery merged with WarnerMedia in 2022. At the time, that debt was worth $53
billion.
Comcast’s NBCUniversal should be better placed for growth
from the legacy assets, which will concentrate content from its film and TV
studios, NBC, and Bravo onto Peacock. Nonetheless, Peacock lost $436 million in
the Q3 2024.
“The gamble is that the short-term pain of losing all that
remaining [linear] revenue will be off-set by longer-term confidence from Wall
Street as resources are redirected to growth initiatives such as broadband,
theme parks and streaming,” says Parrot Analytics’ Katz.
In December 2024, Comcast and Warner Bros. Discovery
entered into a mutually beneficial multiyear distribution agreement in which
Warner Bros. Discovery landed continued carriage for its channels, including
TNT and the Food Network, for an increased fee, on Comcast (Xfinity in the U.S.
and Sky in the U.K.). The move lays the groundwork for the European launch of
Warner Bros. Discovery’s Max.
Eyes are now on Disney. As noted by Deadline, Disney CEO Bob Iger has said
that its linear business “may not be core” to the company.
ADS AND EYEBALLS TO CTV
Ad dollars are moving from linear TV to ad-supported
streaming and CTV at pace. With all of the major streamers (except Apple) now
fully invested in hybrid tiers on their DTC services and through FAST channels
on CTV platforms, “the scene is set for more traditional TV spend to move over
to streaming,” says Ampere Analysis’ Bisson.
By end of 2024, global CTV ad revenue was expected to
surpass $30 billion, a 22% increase on 2023. North America is the biggest FAST
market, with revenue for 2024 around $7.8 billion.
PwC thinks global CTV ad spend will pass $41 billion in
2028 and notes that “retail media players are increasingly experimenting with
‘shoppable TV’ advertising … an opportunity underlined by US retailer
Walmart’s purchase of smart TV manufacturer Vizio in February 2024. As more
consumer attention migrates away from traditional TV to user-generated,
short-form content, advertisers may need to follow this migration with
approaches that go beyond the 30-second or 15-second spot. These may include relying
more on influencers, offering experiential promotions, and tapping into new
technologies that enable creative messaging.”
Roku and Amazon are the most popular brands of streaming
media players purchased for CTV devices in the U.S., while Samsung is the most
popular brand of smart TV purchased anywhere, according to research by Parks
Associates. Samsung’s FAST platform, Samsung TV Plus, has more than 88 million
monthly active users.
By the end of 2025, the growing popularity of FAST and the
proliferation of FAST channels will spur increased competition for viewers,
predicts Hub Entertainment Research consultant David Tice. “Legacy media firms
with FASTs will realise (once again) that content exclusivity is a key audience
driver and will pull back key library titles for exclusive use on their
owned-and-operated FASTs. However, they will continue licensing less critical
content to whoever can pay.”
vMVPD RISING
As traditional pay TV services gasp for breath in the U.S.,
the consolidation of satellite services may signal a shifting commitment to
virtual multichannel video programming distribution (vMVPD).
Though the seemingly done deal hit snags and remains in
limbo as of Nov. 22, 2024, DirecTV’s attempted purchase of rival Dish Network
from EchoStar is predicated in large part on merging their respective vMVPDs,
DirecTV Stream (which has fewer than 500,000 subscribers) and Sling TV (with 2
million subscribers), to better compete with the likes of YouTube and Hulu.
Meanwhile, YouTube TV ended 2024 north of 8 million subscribers, and starting
in January 2025, it jacked up prices by $10 to $82.99 a month, explaining that
this was necessary to “keep up with rising content costs.”
Hulu has seen increases in subscribers year on year, with
its Hulu + Live TV service settling near 4.5 million subscribers. Hulu raised
the cost of Hulu + Live TV, which includes access to Disney+ and ESPN+, by $6
to $82.99 with ads (without ads is now $95.99).
“vMVPD services might be small in comparison to the size of
streamers, but the current pay TV landscape begs the question whether further
consolidation is on the horizon,” says Ampere Analysis’ Andrew Dougert.
“Traditional distribution methods of TV in the US are losing viability
quickly, and the future is increasingly digital. The best strategy against the
unrelenting streamer swell may just be to lean into the storm.”
In January 2025, Fubo joined forces with Hulu + Live TV to
create a sport and entertainment-focused vMVPD with 6.2 million North American
subscribers. In agreeing to end its litigation against the Disney, Warner
Bros. Discovery, and Fox streamer Venu Sports, Fubo also won the chance to
launch a new sport and broadcast service featuring Disney’s top sport and
broadcast networks, including ESPN+.
XR, SPATIAL, METAVERSE, VOLUMETRIC
Apple brought Apple Vision Pro to market in February 2024,
rebranding Meta’s version of the metaverse to one of spatial computing,
the chief difference being the emphasis Apple puts on blending the real world
with virtual data. The $3,500 goggles may encase the wearer’s vision, but a
transparent view of the outside world is piped to the 4K (per eye) display in
real time.
Most of the experiences for Apple Vision Pro to date have
not used AR. Among the hundreds of apps is one from the NBA that enables
basketball fans to stream up to five games live or on demand simultaneously.
The PGA TOUR Vision app features 3D models of golf courses and a real-time shot
tracker. Again, the video is 2D.
All major entertainment apps—Prime Video, Paramount+,
Peacock, Max, and Pluto TV—have ported to the platform, with the notable
exception of Netflix. U.K. broadcaster Channel 4 debuted a version of the game
show Taskmaster.
Apple TV+ has gone one step further, providing content
specifically made in Apple Immersive Video. This includes the scripted short
film, Submerged, from Oscar-winning filmmaker Edward Berger, and the music
series Concert for One. Apple’s long-awaited entry into this space injected
momentum into the XR content creation ecosystem.
Meta is developing Orion AR glasses and Hyperscape, its
format for delivering photorealistic digital replicas of spaces from the
physical world into Quest headsets.
Compression specialist V-Nova offers a solution for
packaging and delivering immersive content to XR headsets. Its PresenZ
technology makes it possible to stream at 25Mbps using MPEG-5 LCEVC. NBCUniversal
is utilising PresenZ to turn intellectual property like How to Train Your
Dragon into content that offers the user six degrees of freedom in the headset.
V-Nova CEO Guido Meardi told IBC365, “We have invented a technology that uses
the same pipeline used today to produce CG and VFX content to generate and
stream XR content with six degrees of freedom. We allow the user to be inside
as if it’s a video game.”
U.K. startup Condense Reality has developed a
capture-to-playback pipeline for streaming live volumetric content. The BBC is
an investor and has live streamed a series of performances by artists this year
into a Radio 1-branded app built by Condense Reality. Nick Fellingham, the
company’s CEO, says, “People talk a lot about VR, but you really feel presence
when you’re consuming volumetric video. Shared live experiences in social 3D
spaces is the future. It is inevitable that this kind of video will become
more and more prevalent.”
U.K. SEEKS TO CONTINUE UNIVERSAL TV ACCESS
U.K. public broadcasters spent much of the year fretting
over their future, with short-term and long-term solutions to ease audience
migration from linear to internet distribution.
Freely, which launched in April 2024, is a live-streaming
platform from Everyone TV that’s backed by the BBC, ITV, Channel 4, and Channel
5. It works on smart TVs loaded with the latest HbbTV standard. Freely is
supplementary to individual broadcaster players like ITVX, with a focus on
live linear rather than video on demand. It is intended to wean households from
digital terrestrial delivery, such as the satellite service Freeview, which is
also run by Everyone TV.
Longer term, there’s an active debate about the future of
digital terrestrial television (DTT). In a report published in May 2024, U.K.
regulator Ofcom concluded that this technology is no longer economically
viable with the overwhelming shift to broadband. One scenario is to sunset DTT
after 2040, provided the around 1.5 million people who have DTT are not
excluded. A report from Ernst & Young claims that a government switch to
IPTV could hit the most vulnerable households with a £218 (about $265) annual
bill increase.
Meanwhile, speculation grew this year about a merger between
U.K. broadcasters Channel 4 and the BBC, given the declining numbers who are
watching linear and a stagnant ad market. The combination of public service
broadcasting apps in Freely is a step toward that possibility.
Ros Atkins, BBC News’ analysis editor, told the Edinburgh
TV Festival, “Perhaps we do need to ask [the] question: Is it viable to have
this many public service broadcasters in the median term? The digital revolution
in TV and video isn’t coming. For better or worse, it’s here. There’s no going
back.”
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