Gaming is the gateway to the metaverse. Brands know it and
marketers know it, so it’s no surprise that history was made when Microsoft
spent $69 billion on Activision Blizzard in the biggest all-cash acquisition to
date. Or that Take-Two Interactive, the video game publisher that owns Rockstar
and 2K Games, would acquire social game developer Zynga in a deal valued at
$12.7 billion.
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“For the industry, these two momentous deals are bursting
with clues of what the future might look like,” says digital media agency
Media.Monks. “Brands are moving into or doubling down on gaming as they seek to
tap into that community, bring interactive features to their business and
create new virtual worlds to connect with consumers.”
But it’s not just consumers who will be there — these
experiences can also extend to the brands’ prospects and their own workforce.
So, what exactly does the gaming trend mean for the future of work?
Media.Monks suggest that gaming “drives the desire for
cooperation, which becomes easier and more engaging in immersive worlds.” On
one hand, gaming “erases the notion of borders and physical distance,” meaning
two people can be present in the same virtual space in a matter of seconds.
Game features might also improve diversity and accessibility
in the workplace. Many games enable players to customize their experience
through settings that benefit those with “low-vision” with other options
focused on fine motor and hearing. The same level of personalization can be
extended to virtual workstations.
“People with chronic medical conditions or disabilities can
personalize their setup according to their own needs and preferences instead of
adapting to the one-size-fits-all kind of equipment they would find anywhere
else. Horizon Workrooms’ settings, for instance, include color correction
filters that help color blind people better distinguish elements.”
Immersion can also be extremely powerful when it comes to
networking. Media.Monks suggests that there’s a “special level of focus that
comes from having one’s hands on a controller, which pushes you to be present
in the moment.” Where regular video conferences lack some of the most engaging
elements of an in-person meeting, the immersive worlds reduce the possibilities
for distraction, leading to higher productivity.
Boiling this down, the virtual workspace offers the
possibility to be designed and redesigned for everyone. With personal assistive
technology, workers might focus more easily on their tasks instead of wasting
energy on working around the same old barriers.
As Media.Monks’ Catherine D. Henry says, “An open metaverse
is more than just interoperability; it’s about accessibility.”
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