copywritten for Blackbird
2020 may be in the rear-view mirror, but the COVID-19
pandemic is still in full force across the globe. Many countries are still
facing restrictions, especially when it comes to restaurants and bars. Others have
started to re-open, but there are still safety risks to consider, including
post-lockdown burnout for employees who are having a tough time getting
back to normal.
Across the board, from managerial to operational levels, the
hospitality industry is having to heal, adapt and refocus energies on the
return to business.
Typsy has long held hospitality industry support as a key
priority, particularly through the COVID period and beyond. Now, the world’s fastest-growing
online hospitality training platform, has chosen Blackbird for ultra-efficient,
remote cloud-native video editing of its world-class virtual training and
development programs.
“We’ve seen an exponential increase in demand for online
hospitality training over the past few months. As a result, we were in need of
a service that not only provided top-quality production but could ensure we
kept up with demand for new, industry standard course content.”
Jonathan Plowright, CEO, Typsy
The Australian headquartered educational technology
company is a market leader in the production of e-learning content for the
global hospitality industry. Led by industry experts, its courses are designed
for multi-national hotel and restaurant chains, learning institutions, small
businesses, and individuals to upskill for exceptional careers in hospitality.
Counting Swiss-Belhotel International, Hyatt Hotels, Aria
and Solotel among the world’s largest hotel and restaurant chains in its user
community, Typsy empowers its members with access to insider tips and knowledge
to serve the world better and make every hospitality moment exceptional.
Globally distributed production
Typsy’s globally distributed production team remotely access
and use the Blackbird toolset to edit and enrich online classes. The crafted
content is published alongside Typsy’s existing library of learning materials
for immediate availability to their global community. The deployment is another
of Blackbird’s installed base running on Microsoft Azure public cloud
infrastructure.
Typsy also works with federal and state governments and
hospitality associations to provide large-scale industry support. The current
Typsy video library consists of over 800 lessons on a variety of topics,
ranging from compliance to food and beverage to marketing.
Recently, its library has expanded to include
Coronavirus-specific content, providing practical information for business
owners and employees on how to continue to operate well under Coronavirus
restrictions and concerns, including COVID-19 Responsibility and Service
Tips.
Learning methods have evolved and today digital access to
knowledge is crucial. Of the multi-year collaboration with Blackbird, Plowright
said,
“We’re excited to be working with Blackbird, where speed and
access to media are critical in reducing post-production times and removing
technical overheads and file movements. The platform enables Typsy editors,
from Australia to Belgium, to access the new content, create new courses and
publish them to our platform in a timely manner.”
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