Friday, 7 February 2025

ISE2025: Putting the art into artificial intelligence

IBC

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AI permeated almost every aspect of ISE 2025 but experts and executives were keen to stress AV’s indivisible role in meshing tech with the art of communication.

Despite predictions of pending job losses in every workplace due to AI, there’s a belief that the technology will never replace the art of communication – which is what professional AV is broadly about.

These are the ‘soft skills’ inherent in the DNA of every human which AI boosters view as more important than ever as the AI evolution unfolds.

“Technology implementation is a core engine of growth for many markets but unlike information technology, proAV is as much art as it is a science,” said Sean Wargo, VP Market Intelligence, AVIXA at ISE in Barcelona.

In the show’s opening keynote, digital anthropologist and futurist Brian Solis urged attendees to reimagine AI’s role. The ISE community already recognises job loss, job creation, automated programming, and AI-based signage, he said, so why not ask GenAI what are the hidden risks and barriers that could slow adoption?

“If you're waiting for somebody to tell you what to do, you're on the wrong side of innovation,” he warned. “At some point, we're going to have to push ourselves in a new direction because constant iteration isn't going to create the next light bulb moment.”

AI can not only help iterate a product or make processes more efficient, it can also spark out-of-the-box ideas that we were unlikely to conceive any other way. All you have to do is ask (prompt) your AI to give you the answers you least expect.

“We have to put creativity back into work,” he said. “It's the soft human skills that allow us to explore possibilities.”

This theme was picked up by digital artist Quayola who makes what he terms ‘Algorithmic Poetics’ and ‘Robotic Sculptures’. Through his art and tools such as AI and 3D printing, the Italian “looks at the world differently”, he said in ISE’s second main keynote.

“I employ technology as a collaborator to enhance my observations. My work is not about a live experience but rather a different reading of the world where machines provide new opportunities to discover new aesthetics and new observations.”

Creative thinking is deemed key to unlocking business in the age of AI. In its recent “Future of Jobs” report, the World Economic Forum listed cross-disciplinary attributes such as resilience, agility, self-motivation and curiosity that employees now want from their workers over and above a deep understanding of AI and big data.

Quoting the WEF report, Emily Patterson, Learning Designer at Cambridge University Press, emphasised that “agile and critical thinking” is vital for problem-solving in the age of big data and AI. These aren’t areas that are necessarily valued by governments or education establishments which seem to prioritise single-subject expertise and STEM.  

“It is possible to teach creativity,” she insisted.

There’s even a trend that goes back to the basics of handwritten communication as a quicker and improved means of brainstorming and sharing human knowledge.  German company Bikablo calls its visual training and communication system “thinking in pictures” and explains how “more and more people are capturing organisational knowledge and designing smarter products.”

It recently partnered with ISE exhibitor iDMA which has developed a way of transferring handwritten notes and shapes into digital form for wider sharing on smart boards or electronic devices.

“This will help traditional AV dealers rapidly grasp AI technology opportunities for higher profits,” claimed iDMA’s CEO Larry Woo. “We hope that real-time handwriting helps more people to organise their ideas and grasp key points easily.”

Yet analogue concepts like this will soon be obsolete if Silicon Valley systems integrator Rich Green is to be believed. He has designed AV home interiors for luminaries like Steve Jobs and Larry Ellison and expects to see breakthroughs in Artificial General Intelligence (AGI) as soon as this year, he told ISE.

AGI is next-level AI being worked on by OpenAI and others which will see the tech attain or surpass human-level brain ability. Most futurists view AGI as probable but several years to decades away. 

Green suggested AGI would pave the way for advanced chips to be surgically implanted in the human body (as is happening already with experiments in Brain Computer Interfaces) a move which would potentially supercharge a person’s intelligence. When that happens, “AI can be superscaled,” he declared. “The potential size [of the market] is anywhere from all software to all human endeavours. It’s the end game. Don’t bash it. Embrace it.”

In the conference session ‘Visions of Tomorrow’ panellists debated where they see AI’s biggest impact. Sarah Cox, Founder and MD of Neutral Human, said: “AI will accelerate the speed at which we receive information and personalisation. To some people, this will seem scary, but I’m excited because the digital-first generation will run with this.”

Florian Rotberg, MD, Invidis Consulting, also pointed to AI’s role in supercharging personalised experiences and eliminating language barriers. “We’ve already seen how GenAI is changing the industry in terms of creating and translating new content and being able to localise it with different information and artwork. Whether you want to interact with a machine or if you’re talking to someone whose native language is not yours or if you want a senior citizen to feel inclusive to your service then AI will deliver instant, clear and personalised communication.”

Solis, a speaker on this panel, alluded to the future of entertainment as an ‘empathy engine’. “This is the idea of using AI to analyse the opportunity to evoke emotion in real-time and to hyper-personalise that experience,” he explained.

“How do you elevate the experience of something for someone so that they never forget it? There are only two experiences someone will remember: those that suck and those that are amazing. Design for amazing.”

Live drives broadcast AV drives proAV

Live experiences and video content are fuelling growth across the board from high street brands to enterprise giants and government departments.

“ProAV technology has become a crucial component of adaptation out of the pandemic for a cross-section of industries,” explained Sean Wargo. “For instance, where airports once had the occasional large LED screen now such displays are critical for information and when they go down the whole airport suffers.”

The proAV market is expected to bounce back in 2025 after dropping from 6.9% to 6.1% growth between 2023-2024, adding around U$100bn over the next five years to become a market worth U$450bn, in figures shared by trade body AVIXA.
“ProAV is in transition away from pandemic recovery to new engines of growth driven by the experience economy.”

These are emerging opportunities in spaces that we might not have expected, Wargo added, not least as retailers and corporates adopt media production facilities in-house to sate growing demand to communicate their message internally and online.

The broadcast AV industry reached $18bn in media technology product sales in 2024, reflecting robust growth across diverse vertical markets and presenting exciting prospects for further growth as the proAV and broadcast industries converge.

“The converging broadcast AV space covers everything from virtual production to virtual reality through to OTT streaming and broadcasting,” said Ciarán Doran, Chair of the Broadcast AV Summit. “Reference case studies are hugely important because I believe it's really important that people are able to see what peers in the industry are already doing.”

The agenda for the summit was to connect experts on the broadcasting side with clients keen to invest in content production on the AV side.

Hannah Shellswell, a former ITV presenter who runs her own media training consultancy said: “Whether we’re working in AV or in broadcast it's all about telling stories, delivering content and doing that more effectively. Broadcasting is no longer just television. It's a way of opening up new channels to markets. Getting content in front of people is what brands and corporates are really trying to do right now. They are going direct to their audience.”

Esports demonstrates convergence

Arguably this convergence is most apparent in esports. Having started out being streamed online from players’ bedrooms, electronic multiplayer games have now moved into arenas filled with spectators and the production equipment has been upgraded as a result. 
ISE hosted a sizeable stage where live esports competitions were played and streamed. This was organised by LVP, an esports producer owned by Spanish media production group Mediapro. Together with games publisher EA Sports, LVP runs LALIGA FC Pro as well as eLaLiga Santander, the official FIFA competition in Spain that LVP produces for LaLiga and Electronic Arts. 

Carles Negreiro, Senior Project Manager, LVP said: “We started out with lightweight production tools and were broadcasting with two people in a control room. Now, with Mediapro, we have significant numbers of people [in production]. We have Steadicams and aerial cams just like broadcast soccer and we are taking workflows into software and the cloud allowing us to go live at scale. Esports is blowing up as a result.”

Adam Marshall, Chief Product Officer at Grass Valley, whose kit is used almost identically in both formats, said: “Esports is learning from the traditional broadcast space as well. The two worlds are meshing as are the technologies.”

Now, esports’ presentation techniques are bleeding into traditional sports. George Bevir, Editorial Director, SVG Europe, noted the rise of “gamification” in sports leagues on the broadcast side as federations and clubs experiment with new camera angles, graphics or commentary “with the aim of getting fans closer to the action and as opportunities for monetisation.”

There were alternate views. Calling ISE  "a pivotal event" for the proAV industry Chris McIntyre Brown, MD, Futuresource Consulting told IBC365 that he felt there was a muted presence of AI at the show.

"It's a trend that was also noted at CES and BET. It seems the industry is taking a step back to basics, focusing on using models to guide customers on their AI journey. This approach is essential for ensuring that AI solutions are practical and beneficial."

He called the convergence in broadcast and pro video a notable trend, "driven by generational shifts and increased video usage in enterprise spaces. The presence of more broadcast-based businesses at the show highlights the opportunities this convergence presents for the industry."

 


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