NAB
For business, the metaverse carries wide implications for an
era of virtual commerce. While exciting, it also creates urgency to close the
digital divide.
An article by Media.Monks’ Catherine Henry in Campaign
US draws this argument out in relation to the video game industry.
Social games like Animal Crossing, Roblox and Fortnite allow
people to connect virtually. The same skills and tools required to make games
are used to build a broader category of virtual experiences, like extended
reality and product configurators.
“It’s amazing to see games become more inclusive,” Henry
writes in a separate article posted to LinkedIn. “An industry once
dominated by competitive and violent first-person shooting games has given way
to narratives and experiences focused less on killing and more on building This
has allowed more people to explore their individual interests within the gaming
world.”
This shift has also helped players form more authentic
in-game identities. Henry points out that The Sims made marriage
available to same-sex couples long before many US states. Now, The Sims has
settings to customize gender outside the traditional binary.
“Simple yet effective features like these help people of all
kinds see themselves in the games they play,” she says. “The pool of players is
noticeably growing as more diverse groups join.”
Forty five percent of gamers in the US today are women
(per Statistica), and LGBTQ+ gamers spend 8% more time gaming per month
than others, according to a recent Nielsen report.
Yet, as Henry tells Bloomberg Law, “There won’t be true
inclusivity until diverse teams can create digital experiences — not just
consume them. Gaming remains exclusive to diverse developers. Activision
Blizzard, the largest video game publisher in the US and Europe, is the latest
to come under fire to come under fire for creating unwelcome environments for
those who aren’t straight, white men.”
As the metaverse opens more opportunities for people to
design, build and distribute virtual products or communities, businesses must
solve the digital divide for creators and developers.
“Supporting digital talent goes beyond hiring. We need to
help underserved creatives access the technology needed to hone digital skills,
which often requires prohibitively expensive tools. I’m optimistic that the
metaverse will enable a positive environment for digital self-actualization.
But it’s only possible if we make that space inviting for everyone.
“Otherwise, we risk shutting out a significant cohort from
the new world economy.”
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