Friday 18 May 2018

Is TV’s future in your hands?

Broadcast

Quiz app HQ Trivia is setting the pace for interactive broadcasting
https://www.broadcastnow.co.uk/home/is-tvs-future-in-your-hands/5129490.article


Last autumn, the team behind Twitter’s six-second video app Vine launched what is arguably the world’s most successful new gameshow.
HQ Trivia is a free-to-enter, live playalong show, accessed via a mobile app. It attracts audiences of up to 2 million, mostly in the US, for its twice-daily broadcasts. A UK version launched in January and has built an audience of around 200,000.
On the face of it, HQ Trivia is an old-fashioned pub quiz dressed up in familiar TV quiz show trappings. It’s a rapid-fi re, presenter-led knockout competition, with 12 multiple-choice questions of increasing difficulty.
Users select their answer within a 10-second time limit (preventing Google searching), and correct responders progress to the next round.
“TV producers might feel the format is lo-fi, crude and lacking in innovation, but it has been executed in a very impressive way. HQ Trivia is setting the pace for scheduled live interaction,” says Tom McDonnell, chief executive of Monterosa, the company that helped the BBC devise one of the first live TV and digital programmes, Test The Nation, in 2002.
App integration
Mobile companion apps connected to TV programmes are nothing new. “But in many cases, they are not integrated into the show format from the start,” says Rob DeFranco, vice-president of sales and development at interactive producer The Future Group (TFG).
Lost In Time, which TFG co-produced with Fremantle Media, featured a mobile connected app that allowed viewers to play against TV competitors in real-time.
Gamification is a proven mechanism for generating loyalty and recurring behaviours from viewers, and HQ Trivia developer Intermedia Labs has latched onto a formula that is attracting admirers.
“Indies, broadcasters and app developers are all thinking about how they can pivot ideas towards HQ’s brand of appointment-to-view programming,” says Tom Young, executive producer at Somethin’ Else, a London-based indie that has developed online audiences for ITV’s I’m A Celebrity… Get Me Out Of Here!, Saturday Night Takeaway and The Voice UK.
Indeed, Intermedia Labs co-founder Rus Yusupov has publicly declared an ambition “to essentially build the future of TV”.
Many concur with him. An article in the New Statesman argued that HQ Trivia rather than Netflix signals the future of television because viewers want to be participants, not mere spectators.
“HQ Trivia is certainly the future of broadcast,” says Peter Maag, executive vice-president of video streaming software developer Haivision. “The combination of synchronisation and acceptable latency delivery at scale is amazing at driving engagement through interactivity.”
HQ pushes reminders out to players to ‘tune in’ to the next broadcast, which creates a sense of anticipation around the live event. “It’s dictating the lifestyle habits of its users in a way that TV and radio station schedulers can only dream of,” says Young.
A ‘Friends on HQ’ feature lets users search for and connect with friends and family, the first of several enhancements coming to the app aimed at cementing the appointment to view.
“There is a compelling social element in which players can see and play against friends and other competitors in the same space,” says Tom Williams, chief executive and founder of digital production designer Ostmodern.
“The boundary between viewer and gameshow has been broken down. The viewer is intimate with the live event. In a way, they become the star.”
It’s also exciting to realise that hundreds of thousands of people have been knocked out while you are still in the running.
“Seeing thousands of chat messages stream past underneath the live video provides a sense of occasion that is more immersive than a TV show can offer,” says McDonnell.
The show’s 15-minute duration is also important. “There are lots of examples of indies trying to create short episodic drama, but stickiness has been low,” says Williams. “HQ Trivia has no narrative arc, meaning viewers can just drop in.” Young admires HQ Trivia’s hyperactive running order.
“The gameplay zips by with punchy formulaic links that its audience know inside out,” he says. “Only the countdown seems to last longer than 10-15 seconds. It’s content that’s purpose built for a short attention span.”
HQ’s main draw is the carrot of winning cash prizes from a typical pot of around £15,000 shared between sometimes hundreds of winners.
According to a Strategy Analytics survey, viewers like the ability to win prizes and receive discounts, and are least interested in posting photos and videos related to the show on social networks like Instagram.
Funded by venture capital, HQ’s makers are hunting sponsors. Nike and Warner Bros have advertised on the app, the latter promoting movie Rampage by drafting in actor Dwayne Johnson as host and upping the cash giveaway to $300,000 (£220,000).
Betting companies like Betfair would be a logical fit for longer-term sponsorship, suggests Strategy Analytics analyst Brice Longnos.
“The prizes and rewards earned must be tangible and feasible to obtain, relevant to the user’s interests and comparable with the amount of time and effort being put into using the app,” he adds.
Provided HQ Trivia keeps audiences loyal, the potential for monetisation is evident. As a result, one valuation puts Intermedia Labs at around $100m (£75m).
It is the wider potential for interactivity with video that causes most excitement. “Visually, it feels incredibly personal – talking directly to its users, framed perfectly as vertical video,” says Young.
“This approach is certain to influence the future of live mobile streaming. Talent auditions, news broadcasts and online shopping formats seem a logical evolution, but how about live music or stand-up comedy gigs, delivered directly to you daily at a regular time?”
McDonnell ponders: “What if iPlayer, BBC3, ITV Hub or even Netflix began to introduce playalong concepts? Talkshows or news programmes could be made more engaging by involving audiences, and a new generation of talent shows could run rapid-fire audition knockouts at lunchtime every day.”
The growth of eSports and interactive platform gaming among 10-35s should also spur producers into action. “Traditional broadcasters and producers need to borrow and incorporate these strategies in their formats to stay relevant and increase revenue streams,” says TFG’s DeFranco.
Live-streaming over mobile networks is critical to HQ Trivia’s success and the technology behind it should not be underestimated. The app has experienced glitches and struggled to cope with peaks in demand.
 “We’re working on making the service more reliable as we scale to meet demand,” HQ Trivia tweeted to players in November.
Monterosa, which created the playalong companion for Channel 4’s Million Pound Drop, the interactive app for Love Island and a Doctor Who mobile trivia game for the BBC, is offering broadcasters a pre-built solution.
Launched at Mip TV, Gameshow Live is a customisable live-to-mobile gaming platform supporting features such as trivia, polls and leaderboards, a push notification system and fast video latency. “It is in production with a small number of clients,” says McDonnell.
He says the big challenge for HQ will be competition. Like Farmville or Pokemon Go, the game may go viral but have a limited shelf life.
“Perhaps we need to look at apps like these as periodic: you’re going to get a year out of the idea, and that’s just how life is now,” says McDonnell.
Live synchronisation
Synchronising with live broadcasts is a wider issue. “Cross-platform formats increase the complexity compared to standalones,” says DeFranco.
“There are different platforms, different time constraints and different form factors to consider. The necessary co-ordination is now happening prior to the show being produced and developed, rather than being an afterthought.”
Some believe further advances in streaming technology will ultimately make massive multi-user live interaction to mobile as straightforward as today’s broadcast.
“We are seeing requests for all types of genres,” says DeFranco. “The formula will become commonplace in the next three years.”

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