Friday, 17 July 2015

The Evolution of MAM

Broadcast Tech p28

Media Asset Management systems are gaining increasing functionality as file-based workflows and multiplatform delivery becomes standard across the industry.


You could ask ten different users and a dozen different vendors what they understand media asset management (MAM) to be and you'd get different answers. MAM used to simply connect storage to a layer of software with information about its contents but asset management has become fundamental to pretty much every part of production, post and distribution.

This creates its own problems, not helped by the way different MAM system vendors market their product. Where does a MAM stop and a PAM (Production Asset Management) start? Or a GAM (Graphic) for that matter? Others use terminology like media logistics or workflow orchestration. Is MAM a library management system or a end-to-end content lifecycle platform?

Vendor driven categorisation of MAM is meaningless,” declares Petter Ole Jakobsen, CTO at Vizrt. “Our view is that MAM is changing from the task of storage to one of getting content from in-point to out-point in the fastest way and also to store it for eternity.”

Service providers have pressing need to launch channels quickly and to repurpose material for outlets including OTT on-demand and catch-up, create international versions, box sets and promos to support it all. That means knowing where content is and getting access to it fast.

Service providers used to come to us and say 'we want some intelligent storage for our content and to deliver it to a single point,'” says Lesley Marr, COO, Deluxe Media Europe. “Now the requests are about the whole supply chain delivering to multi-platforms and not about one area or piece of kit.

These are not new requirements but demand has massively increased as services have become outsourced and aggregated,” she says. “ITV, for example, has a VOD platform it manages in house, linear playout managed by Ericsson, content preparation managed by Deluxe, and global content produced and distributed by a range of providers. How do you tie all that together and get some intelligence in the supply chain in order to find an asset?”

A few year back MAM vendors had strengths in particularly business areas or workflow, whether that was around news, production, programme prep or archive - to the extent that some facilities ended up with multiple MAM systems or, at the very least, a lot of overlapping technology that brought about a notion of siloed cultures.

A siloed approach is typical of the way software has been developed in the broadcast industry,” says Tony Taylor, CEO, TMD. “There can be no argument that the future will be around file-based workflows in data centre environments. This depends upon metadata: acting on it, reacting to it and enriching it as it passes between and through facilities.”

If smart MAM is better understood as metadata then gathering it starts at the camera, journeys through the production stage, incorporates mastering and formatting into deliverables such as DPP files and its retrieval from archive afterwards.

MAM is moving further away from technical standards and deeper into the business domain where each organisation is different,” says Nick Ryan, CTO and co-founder, Nativ. “In terms of metadata, MAMs generally aim to support over-arching metadata standards (for example EBUCore) whilst also trying to provide mechanisms for flexible custom schema definitions. Rights data is even more complex and standalone rights management systems are needed and hence integration starts to play a part.”

A layered approach

It may be helpful to conceptualise a multi-platform workflow in terms of layers. At the bottom are hardware like servers, encoders and transcoders, and the content delivery networks. Above that is a control layer, which tells the hardware what to do with each piece of content. Above that is the business layer where executives examine the economics of the operation to make commercial decisions. In the middle lies asset and workflow management.

Put simply, a CEO should be able to look at one screen – familiar to them because it is in the enterprise management layer – and make a decision to, say, put a particular programme on iTunes,” says Taylor. “That decision should pass automatically to the workflow management system which will draw on the technical metadata to determine precisely which processes are required, and implement them at the right time, again fully automatically.”

Vizrt says its latest developments will extend reach into the control room for video management ahead of playout and into post with deeper Adobe After Effects workflows.
MAM is no longer about news or sports programming, it is also about promos and playout and live production,” says Jakobsen. “It doesn't make sense to have a number of different video management systems when the goals is to get to air really quickly.”

Is it desirable, though, to implement a one-size fits all MAM when such a system is probably not going to be 'best of breed' in all areas?

A MAM that claims to do everything won't be doing anything to 'best in class' standards,” says Ryan. “QC, transcode, format conversion... these are all things where specialist vendors come into their own. Integration allows for existing infrastructure to be migrated gradually: customers don't want to hear that investing in new MAM capabilities means that several other tools they have invested in and standardised on will no longer be used.”

This doesn't mean that the service as a whole can't appear to the end user as one system and is where workflow orchestration together with integration come to the fore.

Focusing on a single system interface may not be the most best approach,” advises Ryan. “Users across the organisation in operations, legal, technical or craft edit need to access the system via an interface that is appropriate and familiar to them.”

Taylor says its “ridiculous” that the media industry can think about multi-platform delivery in anything other than a single workflow environment: “Conceptually, you are delivering your content to your audience. It is one concept, so how can it be anything other than one workflow environment?”

Broadcast engineers have always chosen the right set of functionality and performance for a specific installation and this is unlikely to change. “As we move into the IT-centric and Cloud era, we have to find ways to maintain and simplify that choice,” argues Taylor.

Some MAM vendors make a virtue of a service-oriented architecture that allows their software to easily hook into that of third party storage, edit, QC or playout systems while maintaining consistent metadata.

The new generation of MAM feature centralised catalogues and a core infrastructure that have workflow and task-specific tool sets for each business area enabling media organisations to deploy a single MAM for individual parts of the business or enterprise-wide,” argues Ben Davenport, marketing director, Dalet.

The ability to integrate tools from a range of vendors is perhaps the most critical element in any installation,” he says. “The tool set requirements are significant and also constantly changing. The industry may talk of 'swiss-army-knife' media processors but there is very rarely a single tool that will handle all requirements and even more rarely one that will do so well.”

With workflows this complex what clients seem to prioritise is transparency. “They need to understand where they are in the process,” says Marr.


box: What is an asset?

The notion of an asset has changed. With linear delivery, an asset often equates to a single episode of a series and the challenge is to ensure that the individual asset passes through the workflow in time to go on-air. In a multi-platform world, the thing being monetised may actually represent a number of episodes or an entire series.

The nature of the workflow therefore changes quite significantly with concepts of 'bulk' work orders and grouped encode and distribution,” suggests Dalet's Davenport.

The traditional assets of MAM encompassed video, audio and images. Now closed captions and subtitles have also become primary assets.

Considering all the ways in which captions could enter a workflow and all the manners in which legacy captions could be stored, the tool set required just to handle this critical piece of ancillary data is massive,” says Davenport. “The role of a smart MAM is to make this underlying number-crunching completely transparent to users, ensuring that they can focus on business level and creative activities.”


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