TVB
Europe
Is
Now-casting the future of live?
Broadcasters
managed to stave off the early threat from online video by offering
something that YouTube, Netflix or Facebook could not; namely,
coverage of live water cooler events. Indeed, TV viewing of live and
recorded programming has increased as a result of incorporating
interactive, promotional and companion apps on smartphones and
tablets.
http://issuu.com/newbayeurope/docs/tvbe_september_with_supplement_web
TV's
long term hold on live may, however, be numbered or at least forced
to adapt once more. The rollout of 4G networks and WiFi as utility
means the broadcast experience is being reinvented for mobile. Global
events like the Olympics or World Cup have reached a tipping point in
consumption on digital platforms where viewers can access on-demand
clips, scroll backwards during live play and direct their own
multi-camera coverage.
The
buzz around live streaming sites and social media apps is indicative
of this trend. The poster child is Twitter's Periscope but it is far
from alone. Services
like Livestream, Bambuser, Ustream,
SnapChat
and Qik pre-dated Periscope which launched in March to nip the sudden
growth of rival streamer Meerkat in the bud.
Hang
w/, which promotes itself with celebrity endorsements, is a more
established app with
a
million users and just launched on the Apple Watch. Vine
has 40 million registered users with
user-created videos limited to six seconds.
YouNow
claims
150,000 broadcasts daily and 100 million user sessions per month.
Users
of these sites are predominantly young. YouNow, for example, says 70
per cent of its users are under the age of 24. Research
by TNS indicates that over 50 percent of us engage in other digital
activities while watching television. When
mobile video viewers do watch traditional TV, 22% are regularly doing
so while watching video simultaneously on their phone, states an IAB
report in June. What's more, mobile screens are regularly being used
for streaming longer-form video, the IAB found.
“If
broadcasters ignore live streaming platforms they will be stuck in
the one-size-fits-all television model of yesterday, and their
products will be less valuable to the consumer of tomorrow,” warns
Stephen Smith, CTO, Cloud Technologies, Imagine Communications.
“Content
owners, distributors, and others in the media industry are faced
with three different responses to these new threats: they can ignore
them, fight them, or embrace them.”
Digital
marketing firm, Greenlight suggests that one in five marketers plan
to use live streaming apps like Periscope in campaigns this year.
Traditional
media is not closed to experimentation. US chat show hosts
Ellen DeGeneres and Jimmy Fallon have incorporated the new live
streaming apps into rehearsals and on-air monologues; Major League
Baseball reporters are live streaming MLB practice sessions; a
ceremony at Twickenham to mark 100 days until the 2015 Rugby World
Cup aired on Periscope. When
Snapchat announced its Discover channel in January, the brands that
dominated its lineup were National Geographic, CNN, Comedy Central,
and Vice.
“Television
networks could exploit these new technologies to deepen their
relationships with viewers and move from digital cable to
smartphones,” reckons Om Malik, partner at investment firm True
Ventures and founder of online publisher Gigaom.
Social
media–centric news
Meerkat
and Periscope are groundbreaking in their use of the real-time
Twitter timeline as the key mechanism to drive tune-in to a live
stream. With both apps you initiate
a live broadcast on your mobile, type in a few words about what the
viewer is about to see, and enable that text (plus a link) to be
shared to Twitter. If a person is already following you on the app,
they also can get notifications that you are broadcasting via iOS
notifications.
The
fact that anyone, anywhere can now upload footage of a live event or
breaking news story mean Twitter via Periscope could become a 24/7
rolling news channel. Again, it is the demographic that matters.
Business
Wire revealed that 60 percent of millennials in the US depend on
social media to keep up–to–date with current affairs, preferring
to visit
BuzzFeed and Huffington Post rather than traditional news outlets.
Sky News suggest that only 18 percent of 16-24 year olds in the UK
trusted mainstream media to provide them with relevant information.
The online only Vice News launched on last year and has since become
the fastest growing news site on YouTube.
Publishers
and newscasters have dabbled. During the UK general election in May,
The
Economist
used Meerkat to explain deflation and Sky News journalist Joe Tidy
used Periscope to get a behind the scenes look at the first leaders'
debate. He also used the chat and 'love heart' functions (which rate
a broadcast's popularity) to encourage 200 viewers to post questions,
comments and reactions.
According
to the The
Wall Street Journal viewership
of its live video stream is much higher than traditional cable
networks through syndication with other sites who repost the videos.
Presence on social media platforms Facebook, Instagram, Periscope and
others contribute to the increased number of viewers.
One
advantage that live streaming has over conventional broadcast news is
the instant conversational element that viewers can have with the
broadcaster themselves.
Each
YouNow broadcast, for example, features a window where the
broadcaster livestreams themselves, and a chat window, where users
interact with broadcasters.
"The
fact that the camera faces in as default, not out, suggests how
valuable we believe conversation is to the success of this format,"
says David Pakman, a partner at YouNow investor Venrock.
The
latest iterations of live streaming services are limited. There's no
search function in Periscope, for example, and you can only shoot in
portrait mode, making the video unsuitable for the 16:9 standard
screen aspect ratio (though this development is coming).
The
time window to rewatch video could extend back further than 24 hours
when the content deserves it. A fast-forward
function would help, as would crowd-sourcing live clips of the feed
for broader social distribution. Such
criticisms seems churlish for an app developed barely 18 months ago
and now with Twitter's R&D team working on it 24/7.
Subhead:
Piracy
Live
streaming has already gained notoriety for being hijacked by pirates.
HBO
issued takedown notices to Periscope after it was used to broadcast
the fifth-season premiere of Game
of Thrones
and courted further controversy when used as an illegal platform for
the streaming of the Mayweather
Pacquiao
boxing match
in May. Anti-piracy specialist KLipcorp suggest up to 750,000 pirate
viewers watched the fight in Europe alone. The pay-per-view to watch
cost $99 but the fight had to be delayed 45 minutes while rights
holders like Comcast and HBO caught up with last-minute orders. In
the interim, more people piled into illegal views of the contest
apparently unconcerned about the sub-HD quality of the video.
When
asked about the controversy surrounding the Mayweather Pacquiao
fight, Twitter's
then-CEO Dick Costolo
likened Periscope’s effect on live events to that of fantasy sports
on live sports. In his opinion it will ‘surround and amplify’
those events, rather than enable piracy or theft.
The
EPL currently restricts Sky and BT from broadcasting live games to
the mobile devices of fans in stadiums but how can sports
organisations like them stop a stadium full of fans with phones live
streaming? The answer is not to treat Periscope like Napster but to
take advantage of the engagement with the team or sport it brings.
“The
industry needs to stop looking at Periscope as a piracy issue,”
declares Smith. “It’s a business model that we are not taking
full advantage of at the moment. It’s also an opportunity to reach
people who are priced out of certain events, or do not consume
content because they cannot get it on their preferred platform. If we
can fix these issues, I would argue that we would fix the majority of
the piracy problem.
He
argues that by augmenting a broadcast with multiple types of content
and viewing options, media companies can provide a tiered experience
that can be monetized accordingly, “taking advantage of audiences
with different ideal price points.”
YouNow
offers one monetization model. Users can buy into Bars, a virtual
currency which they can exchange for a number of 'thumbs up', to tip
their favourite broadcaster and help them trend. YouNow takes a cut
of these in-app purchases and says that many of its 'broadcasters'
make more revenue than they do on YouTube.
Smartphones
bring immediacy, and engagement to the traditional ways of consuming
video at a pace which could leave TV behind.
This is the most important implication of the rise of Periscope et
al. Having made live streaming by mobile so easy the nature of live
has changed for good. Live is no longer a passive experience but a
shared one in which interaction can be realtime.